Wantagh customers — about 6,000 each weekday — can now wait for their trains on newly replaced platforms, which feature snow/ice melting systems to help keep them clear and safe during the winter months. When it’s cold outside, customers can take shelter inside a new heated platform waiting room. Other improvements include a new elevator, the replacement of the existing escalator, a new center staircase, the refurbishment of four other staircases, the installation of a new segmented platform canopy and energy-efficient platform lighting.
New signage, and a new public-address system, will also improve the customer experience, and Marc Dennis’s Where Dreams Come to Play (2017), a laminated glass and mosaic installation depicting scenes of an idyllic and imaginative day at nearby Jones Beach and commissioned by MTA Arts & Design, has been installed at the station.
The replaced east-end platform was opened in February 2018, followed by the start of construction on the west-end platform, which finished this month.